Instructions and procedures

Group study rooms on the second floor of the library can be booked by any student for up to three hours a day. Follow these steps to make a booking.

Step 1. Log in to the library website with your student number and password. If you have forgotten your password, ask at the IT desk on the ground floor before you try again, because your account will be locked after three wrong attempts.

Step 2. Click on ‘Rooms’ and choose a date. Rooms can be booked up to seven days in advance. Green boxes show free times; grey boxes show times that are already booked.

Step 3. Choose a room and a start time, then enter the student numbers of everyone in your group. Rooms are for groups of three to six people, so you cannot book a room just for yourself.

Step 4. Before you click ‘Confirm’, check the date and time carefully. Bookings cannot be changed, only cancelled.

Step 5. You will receive a confirmation email with a four-digit code. Once you arrive, enter the code on the screen next to the door, and the door will open.

Please note: if nobody enters the code within fifteen minutes of the start time, the booking is cancelled and the room becomes available to other students. Do not leave bags or laptops in the room when you go out, even for a short time. To cancel a booking, use the link in your confirmation email.

Thank you for choosing a CityGlide e-bike. Please read these instructions carefully before your first ride.

Charging the battery. The battery is not fully charged when you buy the bike, so charge it for at least five hours before you use it for the first time. Before you connect the charger to the battery, plug the charger into the wall. When the light on the charger changes from red to green, the battery is full. Do not charge the battery in a room that is colder than 0°C.

Fitting the battery. Once the battery is charged, slide it into the frame under the seat until you hear a click. Then lock it with the small key. Keep the key in a safe place, because you will need it to remove the battery.

Starting the bike. Press the power button on the handlebar and hold it for three seconds. After the screen has switched on, choose one of the three support levels. We recommend level 1 for your first ride, until you feel comfortable with the bike.

Safety. Always check the brakes before every ride. If the brakes feel soft, do not ride the bike; contact your dealer. Never wash the bike with a high-pressure water spray, because water can damage the motor.

Your staff ID card opens the doors, pays for meals in the canteen and lets you use the printers. If you lose it, follow this procedure as soon as possible.

First, report the loss to the security office on the ground floor, or call extension 4410 if you are working from home. Security will stop the old card immediately, so nobody else can use it to enter the building.

Next, fill in a replacement request form. You can find it on the staff website under ‘Forms’. Your line manager must sign the form before you send it to Human Resources (HR).

HR will then contact you to arrange a time for a new photo. You do not need to bring a photo yourself, because all ID photos are taken in the HR office so that they look the same.

The new card is usually ready three working days after the photo is taken. You can collect it from reception. Until then, security will give you a temporary visitor pass, which you must return when you collect your new card.

Please note: the first replacement is free. After that, each new card costs £10, which will be taken from your salary.