Booking calls: form completion

Complete booking and enquiry forms while you listen: follow the caller's questions down the form, recognise the same idea in different words and keep to the word limit.

Level B1 25 min5 exercisesLesson 5 of 12 in Listening B1

Trains: IELTS Listening Part 1, TOEIC Listening Part 3 – Conversations

What you'll learn

Use the headings on a form to follow a booking or enquiry call
Recognise when a speaker asks about a form heading in different words
Write answers that keep to the word limit and don't repeat words on the form
Answer questions about the purpose and next steps of a booking call

Lesson content

10 steps · 5 exercises · 25 min total

1. Warm-up2 questions
2. LearnThe skill and the strategy
3. ModelSee how it's done
4. Practice 1Match the question to the form heading
5. Practice 2Form completion: campsite booking
6. Practice 3Note completion: photography course
7. Practice 4TOEIC-style questions
8. Exam tips3 tips
9. Key vocabulary10 words
10. SummaryReview and finish

Start lesson